Flight Departures at Dulles International Airport
Before exiting your transport vehicle at Dulles International Airport, make sure to collect your personal belongings before entering the airport gate.
Additionally, it is ideal for passengers to arrive at the facility at least 90 minutes before their flight schedule or per instruction by the airline carrier.
Parking at Dulles International Airport
Dulles International Airport has enough parking spaces for its passengers at its parking locations. However, some spaces can get occupied quickly depending on the time of day.
Please allow plenty of time when traveling with your vehicle to the airport. Cash or credit card payments are accepted at the facility. It is open 24/7. More details about car parking at Dulles International Airport.
Transfer Services at Dulles International Airport
Washington, D.C. has some of the most efficient, convenient, and comfortable transportation systems in America. Passengers with outbound flights can get to the airport on a rental car, taxi, rideshare, shuttle, and public bus.
Rental Car Services at Dulles International Airport
When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.
Follow roadway signs on the airport to Rental Car Return. All rental car lots are on Autopilot Drive. After returning your car, ride your rental company's free shuttle bus to the Terminal.
Allow plenty of time for your drive when returning the vehicle. If you’re not sure where to go, give the rental company a call.
For item(s) lost and found inside the vehicle, please contact the rental car company directly. See contact details for all rental car companies at Dulles International Airport.
For item(s) left on a rental car center shuttle bus, the Airport Lost and Found at +1 703-572-8479.
Ride Shares at Dulles International Airport
The rideshares drop-off area is on the Ground Level.
Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.
Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.
Taxis at Dulles International Airport
Taxis drop off passengers at the Ground Transportation Center in front of the airport terminal building.
The average price from downtown DC is around $65.00. Additional charges may apply depending on your final destination, the number of passengers, use of toll roads, or the specific day you're traveling.
It is customary to give the driver a tip (15-20% of the fare) for good service.
Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the airport, just in case you leave something behind. More information about taxis to and from Dulles International Airport.
Trains at Dulles International Airport
The nearest railway station is in Wiehle-Reston East Metrorail Station. It is approximately 15 minutes away from the airport. From here, you can get the Silver Line Express Bus to the IAD for $5.00. More information about train services near Dulles International Airport.
Buses at Dulles International Airport
Silver Line Express Buses stop in front of the terminal grounds from Wiehle-Reston East Metrorail Station. Bus fare is $5.00 one way. More information about bus services to and from Dulles International Airport.
Hotel Shuttle Services at Dulles International Airport
Many hotels in Washington D.C. provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation.
Shuttles drop passengers at the Ground Transportation Center in front of the Main Terminal.
Other Services at Dulles International Airport
Wi-Fi at Dulles International Airport
Dulles International Airport provides free Wi-Fi service to all travelers. Please connect to the “FlyDulles” network on your device.
ATMs at Dulles International Airport
The airport has several ATM cash machines in the following locations:
Main Terminal
- Baggage Claim Level, near Baggage Claim 5 and 13
- Walkway to Gates D, H, and Z
Midfield Concourses
- Gate A, Mobile Lounge Dock
- Gate B, adjacent to Travelex kiosk
- Gate C, near gate C16 and next to the newsstand
- Gate D, near Duty-Free and Mobile Lounge Dock
Please follow overhead signs at the airport to locate the ATM for your banking transactions. Hours: 24/7
Currency Exchange at Dulles International Airport
Here are the locations of Currency Exchange counters at the airport:
Pre-Security Area
Terminal Upper Level near the Ticketing Booth, Terminal Lower Level near the Baggage Claim
Post-Security Area
Concourse A, Concourse B, Concourse C, and Concourse D
Nursing Stations at Dulles International Airport
There are several dedicated nursing mothers’ rooms at the airport reserved exclusively for nursing mothers.
They are found on the Arrivals Level, next to the restrooms across from Baggage Claim numbers 2, 6, 11, and 14.
Restrooms at Dulles International Airport
There are many accessible restrooms and regular restrooms at the facility.
Food and Beverages at Dulles International Airport
Food and beverages shops are available throughout the airport terminals. Most food concessions operate on varying schedules.
Shopping at Dulles International Airport
Passengers can also do some last-minute shopping inside the facility.
Smoking at Dulles International Airport
Smoking is only allowed at four designated lounges near gates B38, B75, C4, and D30.
Please follow smoking regulations at the facility. Smoking is permitted in designated areas only, following Metropolitan Washington Airports Authority Regulations.
Lost and Found Section at Dulles International Airport
If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at +1 703-572-8479.
The Airport Lost and Found Office is located behind Baggage Claim No. 2.
You can also complete the Lost and Found process at any of the Information Desks at the airport. Phone: +1 703-572-8296.
When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).
The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned. Please talk to the airport representative at the counter.
Ticketing at Dulles International Airport
Please look for overhead signs pointing in the direction of ticketing areas at the terminals. Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.
Generally, payment by cash or checks may not be accepted at American airports. Please consult your air carrier or travel agent for more details.
Information Desk at Dulles International Airport
If you need assistance while coming through the airport, please look for the information counters in any of these areas.
Departures (Ticketing) Level - Two kiosks along the front side of the terminal.
Arrivals Level - Baggage Claim, near Baggage Claims 6, 11, and 14
- Concourse A, near Gate A15
- Concourse B, near Gate B62
- Concourse C, near Gate C17
- Concourse D, near Gate D16
Phone: +1 703-572-8296.
Pet Relief at Dulles International Airport
Dulles International Airport features four Pet Relief Areas, with two located outside the Terminal (pre-security) and two are inside the concourses (post-security).
Please ask assistance from any uniformed personnel for guidance. Animals are not permitted unless they are in proper pet carriers to assist disabled individuals.
Disabled Passengers at Dulles International Airport
The airport is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.
Travelers with disabilities or medical needs who have questions about the policies or procedures at security checkpoints can call +1 703-572-2700.
Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.
