At Metra, we know how important it is for you to get where you’re going on time. That’s why Metra has begun our rollout of metratracker.com, a new real-time train-tracking website that lets customers see precisely where their trains are and when they will reach their stations. This new site makes it easier than ever to view schedules and plan a trip on Metra. With real-time updates refreshed every 12-30 seconds, an interactive map, and a trip planning option, Metra Tracker is here to make your commute faster, easier, and more comfortable.
Metratracker.com has three main functions designed to streamline your commute, and provide you with real-time updates –making sure you get where you’re going on-time:
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Station Times
Tired of waiting at the station wondering where your train is? You can use Metra Tracker to check train departure times from your selected station. Simply select a line and your origination and destination stations and Metra Tracker will show all trains scheduled to make that specific trip in the next two hours, with the train numbers and predicted, or scheduled, departure times.
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Real-Time Map
An interactive map that allows you to see the location of trains along the line or lines that you select. You can click on stations or trains on the map to see real-time information about trains and schedules that is updated every 12-30 seconds.
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Trip Planner
Plan your trip before you leave the house! The Metra Tracker Trip Planner allows you to plan a trip using Metra and other modes of travel between addresses or locations you select. You can request the “Best Route,” “Fewer Transfers,” or “Less Walking” and choose “Leave Now” or enter your preferred departure or arrival time.
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FAQs
What makes Metra Tracker better than the old tracking system?
Because we’re installing new, state-of-the-art GPS tracking devices on our trains, metratracker.com provides the most accurate data possible – allowing you to plan your trip before you even leave the house. You can now get real-time updates every 12-30 seconds, which means no more waiting on the platform wondering when your train will come if there’s an unexpected delay.
How else will this data be used?
Data from the new tracking system now feeds into the Ventra app so that it accurately reflects train departure information. The data also is used in automated audio and visual announcements at train stations. And the data is provided to third-party apps that requested it from Metra.
Are there other improvements?
Yes! The upgrade to our train tracking also included a major upgrade to our customer communications system. That means our Train Reporting and Customer Communications (TRACC) Center can more easily and accurately monitor train operations and can more quickly and reliably communicate issues and changes to our customers at home, on trains and at stations. For instance, TRACC Center workers can send texts to trains and platforms that will instantly be turned into audio announcements and displayed on platform signs.
How can I access Metra Tracker?
Metra Tracker can be found at metratracker.com.
Is Metra Tracker available for all Metra lines?
Yes! We have completed installation of tracking devices on all lines.
