Scullery Kolori Double Spatula - House (2024)

How do I choose the right Cookware Set?

To cook stress-free and with the ability to follow many delicious recipes, there are certain basics that no kitchen should ever be lacking. A well-rounded selection of essential cookware allowing you to create delicious dishes from your favourite cooking magazine to secret family recipes to the latest viral TikTok trends looks something like this: 2 x Saucepans with Lids + 2 x Frying Pans + 1 x Stockpot with Lid + 1 x Sauté Pan with Lid. For more information, head on over to our Blog and then Guides.

How do I choose the right knives for my kitchen?

Whatever the task may be, there is a knife suitable for every job and some are more specific than others. Whether you’re a beginner or an aspiring professional, you can agree that every knife has its purpose. When starting a toolkit, you may want to start with a singular more universal knife like a Santoku or chef’s knife, which you can them complement with a few different sizes of utility knives and a bread knife. The downside is finding a safe spot to store the knives. Becoming increasing popular are knife blocks. For anyone looking for their first set of knives, we recommend starting with a 6 or 7-piece knife block, which features all your essential knives in one set: 1x paring knife + 1x utility knife + 1x santoku knife + 1x carving knife + 1x chef’s knife + 1x kitchen shear (optional). For more information, head on over to our Blog and then Guides.

How do I care for my sheets?

All Sheet Set fabrics need to be cared for differently. Whether it’s linen, cotton, bamboo or sateen sheet sets, we have developed care instructions tailored to each fabrication. If you head to the Sheet Sets category and select a product of interest, you’ll see individual care instructions listed for each sheet set. This will ensure your sheets are given the perfect level of care to assist you in getting the perfect night’s sleep.

How often should I replace my pillows?

Bedding is more than something soft to lie on and under, it takes care of our health too. We recommend replacing your pillows after one year, as after this time they will begin to become less supportive and cleanly which will affect your quality of sleep and quality of life. The best way to extend the life of your pillows is by using a pillow protector, which offers an additional protective barrier against dust and oils. In addition, if you get into the habit of plumping your pillows daily, this will prevent them from losing shape – by following these steps you will ensure that your pillows only need replacing every two years, rather than every year.

The product I am after is sold out on the website. Can you help?

Yes! Please contact us through the contact Us at the bottom of the page and tell us which product(s) you’re after, as well as your location, and we’ll do our best to locate for you. If there is no stock left within the business, we can let you know whether we are expecting a future delivery, or gladly recommend an alternative product from within the range.

How quickly will you dispatch my order?

We aim to dispatch your items the next business day following receipt of your order. During busy sale or promotional periods and other special events, there may be a delay in dispatching your order due to an increase in order volumes. Once items are dispatched from House, you should expect delivery within 2-10 days depending on your location. Please visit Australia Post to estimate delivery time to your location.

How can I track my order?

We use the Australia Post tracking service, allowing you to trace your parcel at any time. Once the Item has been dispatched from our warehouse, you will receive an email within hours advising of a tracking number and page to follow the progress of your delivery. You can also use the tracking number provided to track the progress of your order directly through Australia Post (https://auspost.com.au/mypost/track/#/search).

Only one or some of my items arrived. Where is the remaining?

Depending on the size of your order, sometimes items will be split between multiple boxes and can arrive different times depending on the allocation by Australia Post. Please check your tracking through Australia Post to see any potential order splits.